Privacy Notice

Last modified: 25/02/2021 
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Under this Privacy Notice, we WLC Ltd, a trading division of EMNUK Ltd, inform you what personal data of yours we collect, why we collect it, and what we do with it. Your personal data means any information relating to you, including your name and contact details. 
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Please take the time to read this Privacy Notice carefully, it is very important that you fully understand how we are processing your personal data and how we are protecting your privacy. If you have any question regarding our use of your personal data, you can of course contact us as set out below: 
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Our contact details are: WLC Ltd, 73-77, Gloucester Road, Croydon, CR0 2DL
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Our Data Protection Officer is: dp-request@essilor.co.uk. 
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WHAT PERSONAL DATA WE COLLECT 
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Data we collect when you visit our website 
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When you access our website, we automatically collect and store some of your data in our server logs and in cookies, which are small files we send to your computer when you visit our website. 
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This data does not allow us to identify you directly. However, we do record data related to you browsing on our website, such as the pages that you accessed, the date and time you accessed these pages, your search queries, information on your device (hardware model, operating system version, unique device identifier, Internet protocol address, hardware settings, browser type, browser language), the date and time of your request and referral URL.
 
The provision of your personal data is not required if you only want to visit our website. This means that you may refuse to accept cookies by configuring your web browser accordingly (for more information, refer to the ‘help’ section of your web browser). However, refusing cookies is likely to disrupt your navigation on our website, in particular by preventing you from accessing certain parts of it. 
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Data we collect when you contact us via our contact form
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If you need to get in touch with us we can ask to fill out a ‘contact us’ form. Please provide us with complete and accurate data, and also inform us if your data needs to be updated. If you do not provide us with complete and accurate data, or if you do not inform us that your data needs to be updated, we may not be able to provide you with the services you requested. We collect the following categories of your personal data: 
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Identification data – First Name, Last Name, Practice Name, Email Address and Phone Number 
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IT data - including data related to your browsing on our website, such as the pages that you accessed, the date and time you accessed these pages, your search queries, information on your device (hardware model, operating system version, unique device identifiers, Internet protocol address, hardware settings, browser type, browser language), the date and time of your request and referral URL. 
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HOW WE USE PERSONAL DATA WE COLLECT 
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We only use your personal data within the limits authorized by the laws and regulations. Sometimes, we shall use your personal data because the laws and regulations require us to do so. In any case, we do not make any automated decisions solely on automatic processing which may produce legal effects concerning you, or similarly significantly affect you. 
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We use your personal data for the following purposes: 

• We use your store contact details to fulfil your orders, contact you about a query you have raised and to send personalised email communications. Such a process is allowed by Art 6 para. 1 lit B of Regulation (EU) 2016/679 (General Data Protection Regulation): processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; 
• We use your IT data to check the performance of our website and user experience. Such a process is allowed by Art 5 para.1 lit E of Regulation (EU) 2016/679 (General Data Protection Regulation): kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’); 

‍HOW LONG WE KEEP PERSONAL DATA WE COLLECT 
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The period for which we store your personal data is shown in the table below:

Each order is kept for 7 years in our system for legal purposes. Once an order is deleted, all personal data associated to the order is therefore deleted. Store contact must remain 7 years from the collection of data or last order for the same reason.

PERSONAL DATA WE SHARE
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We inform you that we share your personal data with companies outside WLC Ltd.

For recipients located in United States, the European Commission has adopted on July 12, 2016 a Decision (the “adequacy decision”) in which it found that the E.U.-U.S. Privacy Shield ensures an adequate level of protection for personal data that has been transferred from the EU to organisations in the US.has decided that this country ensures an adequate level of protection by reason of its domestic law or of the international commitments it has entered to..This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the US for commercial purposes.
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HOW WE PROTECT PERSONAL DATA 
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We have measures in place to protect your personal data against unauthorized access, use, or disclosure, including without limitation: 

• We implement and maintain sophisticated technical measures to ensure that your personal data is recorded and processed in complete confidentiality and security
• We implement and maintain appropriate restrictions on access to your personal data, and monitoring of the access, use, and transfer of personal data.
• All of our employees who have access to your personal data are required to enter into non-disclosure or similar agreements, which impose obligations on them to comply with our data privacy and confidentiality requirements.
• We require any business partners and third party service providers with whom we may share your personal data to comply with any applicable data privacy and confidentiality requirements.
• We provide data privacy training on a regular basis to our employees and third parties who have access to personal data.
  

WHAT RIGHTS YOU HAVE 
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Under applicable data protection laws and regulations, you have right:

• Of access to, rectification of, and/or erasure of your personal data;
• To restrict or object to its processing;
  
• To tell us that you do not wish to receive marketing information; 
• To the extent our processing of your personal data is based upon your consent, to withdraw your consent, without affecting the lawfulness of our processing based on your consent before its withdrawal. 
  

We are committed to enable you exercising your rights: to do so, you can contact us at the details set out at the beginning of this Privacy Notice. Please provide us with the following information, so that you can take your request with all due consideration: 

• Your name and surname, and a photocopy of your identity card; 
• Your specific petition (in other words, what rights you want to exercise); and 
  
• The date of the application and your signature (if you sent your application by postal mail). 
  

If you do not get satisfaction by contacting us, you can also lodge a complaint about our processing of your Personal Data with a data protection authority.

CHANGES TO THIS PRIVACY NOTICE 
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We regularly review our compliance with our Privacy Notice, in particular to make it compliant with new laws and regulations regarding data protection. However, even if this Privacy Notice may change from time to time, we will not reduce your rights under this Privacy Notice without your explicit consent.